General

• Rates are quoted in ZAR – South African Rand.
• Rates include current governmental Value Added Tax (V.A.T.) of 14%.
• Please advise our office of any special dietary requirements or allergies.
• Confirmation of bookings is subject to availability.
• A minimum of 2 (two) persons charged for all safaris, tours and road transfers.
• Children are welcome on any safari, tour or transfer and on road transfers children under 4 (four) years old no charge, children under 8 (eight) less 25%, excluding any entrance fees which may be incurred.
• Road transfers rates are quoted, one way, per person or per vehicle. We offer reduced rates for larger groups on request.
• Currently road transfer rates include tollgate fees.
• Times listed in road transfers are approximate and depend on weather and road conditions.
• Collection of clients for day tours from destinations other than Nelspruit, White River or Hazyview will carry a supplementary charge to cover additional travelling and any entrance fees incurred.
• Helicopter, fixed wing and coach charters are available on request.

Personal services & facilities

Our wonderfully efficient and friendly staff facilitates a personal “Meet, Greet and Assist,” services at/to Kruger Mpumalanga International Airport, Eastgate Airport (Hoedspruit) and Skukuza Airport for self drive clients.

Further additional services include:

• A personal client document delivery or collection.
• Personal luggage Collection/Delivery and secure luggage storage.
• Premier contact services (offices manned 24/7/365) – your call will be answered.

Responsible tourism policy

• Mfafa Safaris c.c. has a policy of employing driver/guides from previously disadvantaged local communities.
• Staff salaries are based on qualifications, enthusiasm and experience and are above the minimum wage requirements of South African law.
• We support local community initiatives and offer cultural tours into the local community, which we believe benefits small businesses, such as wood carvers, traditional healers, choirs, homesteads and schools directly.
• We have a policy of ongoing training for all our driver/guides and we provide information, expertise and financial assistance when required.
• We take educational safaris involving local educators from local schools into the Kruger National Park and continue to offer this facility and service as and when requested.
• Mfafa Safaris c.c. contributes to schooling for staff members (we currently pay school fees and uniforms for three children).
• Provisions, services, uniforms, stationary and motor spares are sourced and procured (as far as possible) from local businesses.
• We have a satisfactory score on the BEE Tourism Scorecard.
• Vehicles are regularly serviced and are well maintained which further assists in minimising exhaust emissions, oil leaks and other toxic compounds entering the environment.
• As far as possible smaller vehicles are used for one or two person transfers.
• Mfafa Safaris c.c. has a policy of recycling all office paper and plastic.